Yes, it’s possible but the return costs are not covered by ALKOTÓ.

Please contact us at info@storyof-alkoto.com as soon as possible so someone can fix the mistake. However, if we ship the item before this is corrected you will need to wait for the item to be returned to us and pay for us to re-ship your items.

Maybe, maybe not. Please contact us via social media or mail to ask about a specific item.

Exact measurements for all items are listed in the product descriptions. The fit of our tees are a bit bigger, so please check the measurements before ordering!

When we ship your order, you will automatically receive an e-mail with the track & trace code.

We’re sorry, Please E-mail us at info@storyof-alkoto.com with a description (photos help also!) and we will fix it for you.

First, check the address on the order and confirm that you entered the correct address. Once your item ships, it is in the hands of the courier. If your item is listed as delivered and is missing it is possible it was delivered to a neighbor, stolen or it’s still sitting in the back of a delivery truck. Please contact your post office or speak to your mail person. Many times the package finds its way to the correct address within a week but we cannot issue replacements or returns for items marked as “delivered”.

All input is welcome, please contact us at info@storyof-alkoto.com

FAQ